Your landlord is legally required to have properly protected your deposit. If they didn't, you may be entitled to cash compensation up to 3x the value of your deposit.
Get your deposit back
Up to 3x your deposit back in cash
No hidden or upfront costs
If your landlord refuses to return your deposit, they may have not protected it properly. This could mean you’re entitled to compensation.
Your landlord must protect your deposit within 30 days of you paying it. If they don’t, you could get up to 3 times the deposit amount as compensation.
The schemes are:
The Deposit Protection Service
The Tenancy Deposit Scheme
MyDeposits
Our expert team at The Tenant Helpline specializes in tenancy deposit disputes, helping tenants like you claim back their unfairly withheld deposits. We offer a free initial consultation, expert legal support, and a No Win, No Fee guarantee to ensure you have the best possible experience.
Suppose your landlord withheld your deposit of £1,000 without providing evidence of damages or unpaid rent. This would be considered a breach of the tenancy agreement. You would be entitled to compensation of up to 3x the deposit value, or £3,000.
If there were two other breaches of the tenancy agreement, such as the landlord failing to provide you with an inventory or failing to return your deposit within 10 days of the end of your tenancy, the compensation amount could be up to 5x the deposit value, or £5,000.
Not without a proper reason. Landlords cannot withhold your deposit without a valid reason. They must provide evidence of property damage, unpaid rent, or other breaches of the tenancy agreement to justify keeping your deposit.
However, that is what many landlords do. They unfairly withhold the deposit of their tenants and this is a breach of law. If that happens, you may be entitled to compensation.
Landlords are required to return your deposit within 10 days of agreeing on the amount to be returned, after the end of your tenancy. If they fail to do so, you may be eligible for compensation.
If your landlord is ignoring your requests, it might be a sign that they haven’t protected your deposit properly or at all. In such cases, you may be entitled to compensation. Get in touch with The Tenant Helpline, and our experts will guide you through the process.
We offer a No Win, No Fee guarantee, which means you only pay if we successfully recover your withheld deposit or secure compensation on your behalf. To learn more about our fee structure, contact us for a free consultation.
We also guarantee that there are ZERO upfront or hidden costs and we DO NOT process your data or details for anything other than resolving your tenancy deposit dispute.
How much you get depends on two things: the amount of your deposit and the number of breaches that took place.
If your deposit was £1,000 and your landlord failed to protect it properly, you could be entitled to compensation of up to three times the deposit value, which is £3,000.
The compensation for multiple breaches can be up to 5 times the deposit value.
For example, if the deposit value is £1,000, the compensation amount for the original breach could be £3,000. With three breaches in total, the compensation amount would be up to £5,000
If your landlord has also left your home in disrepair, you may also be entitled to compensation for the cost of repairs, or to a rent reduction. The amount of compensation you can claim will depend on the severity of the disrepair and the length of time it has been left unaddressed.
Contact us to discuss your situation and receive expert advice on your deposit dispute
Our team will review the details of your case to determine the best course of action.
We'll collect the necessary documents and evidence to build a strong case on your behalf.
Our legal experts will negotiate with your landlord to reclaim your deposit and secure compensation.
If necessary, we'll initiate legal proceedings to enforce your rights and recover your deposit.
We'll work tirelessly to achieve a favorable outcome, ensuring you receive the compensation you deserve.
