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Tenancy Deposit Claims

Is your landlord refusing to return your deposit, or has your landlord incorrectly protected your deposit? If so, you may be entitled to up to 3 times your deposit in compensation!

FREE initial consultation

Withheld deposits returned

Cash for unprotected deposit

Incorrectly Protected Deposits

If your landlord refuses to return your deposit, there's a good chance that it could have been improperly protected. That means you may be able to claim against them and get compensation.

Your landlord must have protected your deposit within 30 days of you paying.

If your landlord renewed the status of the tenancy agreement while the status of the previous deposit is still unknown, this is considered another violation by the landlord. This could increase your compensation.

If your landlord didn’t provide the details of your deposit within 30 days of the deposit transaction, you may also be entitled to compensation.

Your landlord must have protected your deposit through one of the three government backed deposit protection schemes. The schemes are:

The Deposit Protection Service

The Tenancy Deposit Scheme

MyDeposits

Not sure which scheme was used? Give us a call and we’ll try and help you find out.

Get the Compensation You Deserve

Contact us today and let us help you claim the compensation you are entitled to for breaches of your tenancy agreement or deposit protection.


    Get Free Expert Advice

      By sending this form, you give us permission to contact you regarding your tenancy situation.

      How much compensation could I claim?

      How much you get depends on two things: the amount of your deposit and the number of breaches that took place.

      For single breaches

      If your deposit was £1,000 and your landlord failed to protect it properly, you could be entitled to compensation of up to three times the deposit value, which is £3,000.

      For multiple breaches

      The compensation can increase significantly when there are multiple breaches in a tenancy agreement or deposit protection. For example, suppose there are two additional breaches on top of the original one (three in total). In that case, the compensation amount could potentially be up to three times the original deposit value and one time more for each additional breach, which in this case means 5x your deposit value.

      So, if the deposit value was £1,000, the compensation amount for the original breach could be £3,000. With three breaches in total, the compensation amount would be up to nine times the deposit value, which in this example would be £5,000.

      This is why it’s essential to thoroughly review your tenancy agreement and the protection of your deposit to identify any potential breaches and seek compensation for each one.

      Use our tenancy deposit claims calculator to work out how much compensation you may be owed by your landlord.

      Tenancy Deposit Claim Calculator













      Your potential compensation is:

      What else do I need to know?

      What are Multi-Breach Claims?

      Something that law firms and landlords may not tell you is that you may be entitled to more than just 1-3x the value of your deposit in compensation.

      Your landlord may have committed multiple breaches of tenancy deposit protection legislation, which can result in multiple compensation claims.  In these cases, tenants are entitled to compensation for each individual breach, which can add up to a substantial payout. This system of multi-breach claims is in place to protect tenants’ rights and ensure that landlords comply with legal requirements.

      This means that your compensation could be much higher than you anticipate.

      I'll get compensation, yes, but how much do you charge?

      The Tenant Helpline pride ourselves in being created to help tenants. As part of our values, we have a strict No Win No Fee policy, which means there are zero upfront costs and hidden costs. We will only deduct from your compensation if your case is successful. If your claim is not successful, you will not be charged a single penny. We are also considered to be one of the most affordable law firms.

      Your Deposit May Not Be Protected Properly

      There's a good chance your landlord didn't properly protect your deposit if:

      Your Deposit Wasn't Protected

      If your landlord didn't protect your deposit, you likely have a claim with your tenancy agreement as proof.

      Your Deposit Was Protected Late By Your Landlord

      Even if your deposit was protected, but after 30 days of payment, you may still have a claim.

      Landlord Refuses To Give Deposit Information

      No information from your landlord about approved deposit protection may indicate you have a potential case for claim.

      Landlord Didn't Give Back Your Deposit

      Refusal or inability to return deposit may indicate they haven't protected your deposit properly and that you may have a claim.

      You Rented Longer Than Originally Planned

      Deposit must remain protected by approved scheme throughout tenancy, including extensions beyond initial agreement.

      Landlord Unfairly Made Reductions From Your Deposit

      Free dispute resolution is available through approved deposit protection schemes for unjustified deduction of deposit potentially due to unprotected status.